
EM507 – Streamlining Expense Management: Understanding Workflow Types in Dynamics 365 Project Operations

Introduction
Efficient expense management is crucial for organizations looking to maintain financial integrity and operational efficiency. Dynamics 365 Project Operations offers various workflow types that streamline the approval and posting processes for expenses. This article explores the different workflow types available in Dynamics 365 Project Operations, detailing their descriptions, use cases, and practical examples. Understanding these workflows allows organizations to optimize their expense management processes, reduce manual intervention, and enhance compliance.
Workflow Types Overview
The following table provides a detailed overview of the workflow types available for expense management in Dynamics 365 Project Operations:
Workflow Type | Description | Use Case | Example |
Expense Line Item Auto Posting | Creates automatic posting workflows for individual expense line items within expense reports. | Use this type when you want to automate the posting of individual line items directly from expense reports to the ledger without manual intervention. | An employee submits a travel expense report that includes line items for a flight (£200), meals (£50), and a hotel stay (£100). Once approved, each line item is automatically posted to their respective accounts in the ledger, eliminating the need for manual posting. |
Travel Requisition | Creates approval workflows specifically for travel requisitions. | Utilize this workflow when employees need to request and get approval for travel-related expenses before they incur them. | Before booking a flight for a conference, an employee submits a travel requisition that details the destination, dates, and estimated costs. This requisition is sent to their manager for approval before any bookings can be made. |
VAT Tax Recovery | Creates approval workflows for the recovery of Value Added Tax (VAT) on expenses. | This workflow is suitable for organizations that frequently deal with VAT and need to track and approve VAT recovery claims associated with expenses. | A finance team member compiles receipts for office supplies purchased that include VAT. They submit a VAT recovery request through the workflow, detailing the VAT amounts eligible for recovery, which must be approved by the finance manager. |
Cash Advance Request | Creates approval workflows for requests related to cash advances given to employees. | Use this type when employees need to request cash advances before incurring expenses, ensuring approval and accountability. | An employee requests a cash advance of £150 to cover costs for a client dinner. The request is sent through the workflow for approval, and upon approval, the finance department disburses the cash to the employee. |
Expense Report Auto Posting | Creates automatic posting workflows for complete expense reports. | This workflow is ideal for organizations that want to streamline the posting of entire expense reports into the financial system without manual processing. | After a business trip, an employee submits an expense report containing various expenses totaling £500. Once the report is approved, the entire amount is automatically posted to the appropriate accounts without further manual entry required. |
Expense Line Item | Creates approval workflows for individual expense line items within expense reports. | Use this workflow for scenarios where you want to approve each line item in an expense report separately, allowing for granular control over expenses. | An employee submits an expense report with separate entries for travel (£100), meals (£30), and lodging (£70). Each entry is sent through the approval workflow independently, allowing the manager to approve or reject specific items based on policy compliance. |
Expense Report | Creates document approval workflows specifically for expense reports as a whole. | This type is best for organizations that need a comprehensive approval process for entire expense reports before they are posted to the financial system. | An employee submits a complete expense report after attending a conference, detailing all costs incurred during the event. The report is routed through the approval workflow, and once approved, the entire report is posted to the financial system. |
Conclusion
Understanding and implementing the various workflow types in Dynamics 365 Project Operations is essential for organizations aiming to enhance their expense management processes. By leveraging these workflows, businesses can automate approvals, reduce manual interventions, and ensure compliance with internal policies. This not only leads to increased efficiency but also supports better financial management and oversight.
For organizations looking to optimize their expense reporting, embracing these workflow types in Dynamics 365 Project Operations will pave the way for a more streamlined and effective expense management system.
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